Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
7.2
Location
8.0
Service
6.2
Dining
7.0
Guest reviews
6.2/10
based on 5 reviews
8.2
8.2/10 based on 1948 reviews
David
United States of America,
March
2025
5.8/10
I had a pretty good stay at Zing Resort & Spa. The hotel is well-located in a lively gay area, close to bars and the beach, which was a major plus. While my room was clean and spacious, the low water pressure in the shower was a bit frustrating. The service was mostly reliable, though the reception staff could use a little more friendliness.
Rooms
7.0
My room on the 4th floor was big and tidy, with a view of the pool. The bed was comfortable, but the shower's water pressure was low and made it tough to get warm water. Additionally, the TV channels were limited.
Service
6.0
Most staff were helpful, and room service was reliable even after lunch hour. However, the reception staff seemed too busy to acknowledge guests at times.
Location
Dining
6.0
I didn't dine much at the hotel restaurant, but it appeared to offer affordable meals. It would have been great if dining was included in the rate.
Facilities
6.0
The hotel featured a decent pool area and had reliable amenities like a safety deposit box in the room. However, the pool could have been cleaner and better staffed.
Murray
United States of America,
February
2025
5.8/10
I had a great stay at Zing Resort & Spa! The rooms were clean and spacious, and the staff were generally friendly. However, I did encounter some issues with the service that left a bit to be desired. Overall, it's a fantastic place for the price, especially given its proximity to the beach and local nightlife.
Rooms
10.0
The room I stayed in was spotlessly clean and had a very soft bed. I loved having a balcony to enjoy the view.
Service
7.0
Most of the staff were friendly, but there were a couple of instances where I found the service lacking, especially with a grumpy breakfast attendant.
Location
Dining
8.0
The breakfast options were decent and tasty, but I would have liked to see more variety of dining included in my stay.
Facilities
9.0
The facilities, including airport shuttle services and laundry, were very convenient and helpful during my stay.
Elmer
United States of America,
January
2025
6.8/10
My stay at Zing Resort & Spa was a mix of positives and negatives. I appreciated the friendly staff and the hotel’s proximity to restaurants and the bus terminal, making my travel convenient. However, the first impression was marred by a rude staff member, and the overall space of my superior room was quite cramped.
Rooms
6.0
I found my superior double room to be smaller than expected, and although there was a balcony option, it didn't offer any view. The rooms overall felt a bit cramped, which was disappointing.
Service
5.0
While the staff at reception were polite and helpful, my experience was tarnished by a single staff member who was rude and unprofessional during my room viewing. It's clear the service could be improved with better training.
Location
8.0
The hotel's location in Jomtien was excellent, surrounded by many restaurants and close to the bus terminal, making it easy to explore the area. I appreciated being in a vibrant area, although it can get a bit noisy.
Dining
7.0
Breakfast was a highlight for me. it was great and served until 2 PM, although I wish there were evening dining options like before.
Facilities
6.0
The hotel featured good amenities like a swimming pool and 24-hour reception, but I would have liked more options like an open-air bar at the poolside.
Brandon
United States of America,
November
2024
7.0/10
I had a mixed experience at Zing Resort & Spa. The room I stayed in was spotless, and the location was great, close to the beach and many restaurants. However, there were a few drawbacks like uncomfortable furniture and a lack of softer bedding, which made my stay less relaxing than I hoped. Overall, it's a solid pick for budget travelers, but with some areas that could use improvement.
Rooms
7.0
The rooms were kept spotlessly clean, though I found the furniture in my room quite uncomfortable. I would recommend booking a room with a sofa for a better experience.
Service
6.0
Most of the staff were friendly and helpful, but I did encounter some issues with the night shift staff's manner, which left a negative impression during my stay.
Location
Dining
7.0
While the breakfast buffet included reasonably priced food, I think dining should be included in the room rate for a better overall experience. The buttery croissants stood out as a highlight.
Facilities
7.0
The facilities were adequate with a small gym, sauna, and pool, but I noticed that it could be better managed. Room service and laundry options were nice additions.
Lawrence
United States of America,
October
2024
6.0/10
My stay at Zing Resort & Spa was a mixed experience. The location was fantastic, just a short walk from the beach, and the staff members were friendly and supportive. However, I encountered some issues with the room's cleanliness and decor, which felt a bit worn out. Overall, I enjoyed my time, but there are aspects that could be improved.
Rooms
6.0
The room was spacious, but it looked tired with marked paintwork and bland decor. The bed was very comfortable, and the air conditioning worked perfectly, though I would have appreciated better storage options.
Service
7.0
The front desk staff were incredibly helpful, always smiling and eager to assist. However, I did experience some inconsistency in service, particularly when dining at the restaurant, which affected my overall impression.
Location
Dining
7.0
While breakfast wasn’t included in the room rate, it was delicious with reasonable western options. I had a couple of experiences with spicy food that didn’t meet my request, which detracted from the overall dining experience.
Facilities
7.0
The hotel offered great on-site facilities, including a clean pool and a lending library. However, I found the internet connectivity inconsistent, which was a bit frustrating during my stay.